Superb customer service from start to finish. You can say that we are the type of customers who ensures we will not regret every decision we make when it comes to HVAC needs. That is why what we do is to scout potential HVAC companies first around Chicago, check on their profile and history and how they deliver solutions versus that of the cost. We have read several profiles already but only your company was able to validate the things we are looking for. When our AC started acting up and decreased its performance of cooling our house, we called your company last Saturday to get things done. We set an appointment with one of your technicians and proactively gave us all expectations we need. When they arrived on the agreed date, they went on to inspect the unit, provided a free quote before beginning the works which I felt was appropriate so that we won’t be shocked once the bill arrives. There was definitely a significant improvement in the cooling. After a few days fixing the AC, he went back to our house just to check if everything was still ok, which we appreciate since this is to ensure that there will be no further issues and in turn gave us recommendations and tips to prolong the life of the cooling unit! That’s tremendous people skills in action. No words can explain how we feel about your company!